Refund & Return Policy
Introduction
At Byanjanam, we take pride in delivering fresh, high-quality food products. Due to the perishable nature of our items, we do not accept returns or offer refunds once an order has been delivered.
No Returns or Refunds
All sales are final.
We cannot accept returns or provide refunds for food products due to health, safety, and hygiene reasons.
Damaged, Defective, or Incorrect Items
While we do not accept returns, we want you to be satisfied with your order. If you receive an item that is:
Damaged in transit
Defective
Different from what you ordered
Please contact us within 2–3 days of delivery at support@byanjanam.com or contact us with contact form with your order number and photos of the issue. We will review your case and, if approved, send a replacement at no additional cost.
Cancellations
Orders may only be cancelled within 12 hours of placing the order, provided they have not already been processed or shipped.
Contact Us
If you have questions about this policy, please reach out at support@byanjanam.com or contact us with contact form .